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Fill The Song
Privacy

Legal Document

Privacy Policy

Last updated: April 2025

1. Who we are (Data Controller)

Fill The Song is an English learning service through music, operated by Micael Jardim, based in Brasília, Brazil.

For the purposes of applicable data protection laws (including Brazil's LGPD and the EU GDPR where applicable), the data controller is Micael Jardim, reachable at hello@fillthesong.com.

2. Data we collect

We collect the following categories of personal data:

Account data: Display name, email address, and profile photo provided by the authentication provider (Google or Facebook).
Usage and progress data: Songs played, scores, stars, streaks, declared English level, preferred music style, chosen avatar, time spent, and exercise history.
Device data: Platform (web or mobile), browser language, and region (country).
Payment data: Premium subscription transactions are processed entirely by Stripe, Inc. We do not store credit card numbers or financial data on our servers.
Analytics data: We use PostHog to understand usage patterns and improve the experience. Data is anonymized when possible.

3. Legal basis for processing

We process your personal data based on the following legal grounds:

PurposeLegal Basis
Create and maintain your accountContract performance
Save progress and scoresContract performance
Process premium subscriptionsContract performance
Send service-related emailsLegitimate interest
Analytics and product improvementLegitimate interest
Share progress with teacher/schoolConsent
Prevent fraud and abuseLegitimate interest

4. How we use your data

  • Provide and personalize the learning experience
  • Save your progress, scores, and achievements
  • Calculate rankings and leaderboards
  • Process premium subscriptions via Stripe
  • Send service-related communications (e.g., welcome, account changes)
  • Analyze usage patterns to improve the product
  • Allow teachers and schools to track linked students’ progress
  • Prevent fraud and abuse

5. Data sharing

Your data may be shared with the following third parties:

Firebase (Google): Authentication, real-time database, and hosting.
Stripe, Inc.: Secure payment processing.
PostHog: Product usage analytics.
EmailJS: Transactional email delivery.
Teachers and partner schools: If you are linked to a teacher or school, they can view your progress (songs played, scores, and study time).

We never sell your personal data to third parties.

6. International data transfers

Some of our service providers (Firebase/Google, Stripe, PostHog) have servers located in the United States and other countries. By using Fill The Song, you acknowledge that your data may be transferred and stored outside your country of residence.

These transfers are carried out with appropriate safeguards, including standard contractual clauses and compliance certifications from providers.

7. Data retention

Your personal data is stored as long as your account is active or as needed to provide the service. After account deletion, your data will be removed within 30 days, except where legal retention obligations apply.

8. Storage and security

Your data is stored on Firebase (Google Cloud Platform) with encryption in transit (TLS) and at rest. We adopt appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including database security rules and mandatory authentication for access.

9. Your rights

Under applicable data protection laws, you have the following rights:

  • Confirmation of whether your data is being processed
  • Access to the personal data we hold about you
  • Correction of incomplete, inaccurate, or outdated data
  • Anonymization, blocking, or deletion of unnecessary data
  • Portability of your data to another provider
  • Deletion of data processed based on consent
  • Information about with whom your data has been shared
  • Revocation of consent at any time

To exercise any of these rights, contact us at hello@fillthesong.com. We will respond within 15 business days.

10. Account and data deletion

You may request the complete deletion of your account and all associated data at any time by sending an email to hello@fillthesong.com. Deletion will be processed within 15 business days and includes the removal of all personal data, progress, scores, and usage history.

After deletion, data cannot be recovered.

11. Children and minors

Fill The Song may be used by minors for educational purposes. For users under 16 years old, data processing requires consent from at least one parent or legal guardian.

We do not intentionally collect data from children without parental consent. If we become aware that we have collected data from a minor without proper consent, please contact us so we can remove it immediately.

12. Cookies and similar technologies

We use cookies and local storage (localStorage) to:

  • Keep your session active after login
  • Save usage preferences (language, theme, volume)
  • Collect anonymous analytics data via PostHog

You can disable cookies in your browser settings, but this may affect the functionality of the service.

13. Changes to this policy

We may update this Privacy Policy periodically. When we make significant changes, we will notify you through the Platform or by email. The last update date will always be indicated at the top of this page.

14. Contact

Micael Jardim — Data Controller

Email: hello@fillthesong.com

Website: fillthesong.com